Delivery & Payment
Delivery
We aim to keep your delivery costs as low as possible, and typically charge only one delivery fee, regardless of the number of items in your shopping basket, with the charge based on the largest item, and the delivery location. However, our diverse product range sometimes requires specialist handling, or more than one courier to deliver your order.
Outside of the Collection service, we offer Courier, Oversize, and Special delivery. Courier delivery is normally received next business day, oversize is typically 48hrs, and special delivery is highly product specific, often 3 to 5 days. Accurate delivery charges are shown when viewing your basket prior to checkout.
Courier Delivery
Large Letter, Packet, Parcel XS | Parcel S | Parcel MS, Parcel M | Parcel MM | Parcel ML | Parcel L | |
---|---|---|---|---|---|---|
Courier1 | £4.00 | £7.00 | £7.00 | £7.00 | £14.00 | £22.00 |
Courier (Aerosol/Liquid)1 | £4.00 | £7.00 | £7.00 | £7.00 | - | - |
Courier (Islands)2 | £5.00 | £5.00 | £15.00 | - | - | - |
Courier (Northern Ireland)2 | £5.00 | £5.00 | £15.00 | - | - | - |
Courier (Remote)3 | £5.00 | £5.00 | £15.00 | £15.00 | £15.00 | - |
1 Weight surcharges may apply for orders over 27Kg.
2 Weight limit of 20Kg.
3 Weight limit of 27Kg.
Small and Heavy
Up to 40Kg | Up to 60Kg | Each 20Kg Thereafter | |
---|---|---|---|
Courier (Heavy) | £18.00 | £22.00 | £5.00 |
* Excludes Parcel XL and Parcel XXL items.
Oversize Delivery
Zone 1 | Zone 2 | Zone 3 | Zone 4 | Zone 5 | |
---|---|---|---|---|---|
Courier XL | £22.00 | £27.00 | £32.00 | £39.00 | £57.00 |
Courier XXL | £45.00 | £50.00 | £55.00 | £62.00 | £71.00 |
Special Delivery
Normally carried out by manufacturer. Baskets containing Special Delivery items, and oversize courier items, may also incur a surcharge. Speed and cost varies, and will be shown before checkout.
Collection
Normally free of charge. Some non-stock items may incur a delivery charge to us from the manufacturer. This is rare, and will be shown before checkout.
Notes:
- Small packages over 2Kg in weight, will incur a minimum £7 delivery charge.
- Courier delivery of stock items is a next day service, except larger items (Parcel L and XL), which can take an extra day in transit.
- Schedule refers to business days, which is Monday-Friday for Courier and Special Delivery.
- Bespoke, cut-to-size and items over 3m may be subject to slightly longer delivery times, as may the delivery to remote areas such as Highlands & Islands. If delivery schedule is critical, feel free to contact for confirmation.
Payment
We offer payment processing of Credit and Debit Cards through secure integration with SagePay payment gateway and PayPal.