Customer Service

Our Customer Service team are here to discuss existing orders with you, and are trained in helping with delivery, returns, exchange and resend enquiries. They typically respond within a couple of hours during a standard working day, and answer emails through into the evening. If your enquiry is more urgent, or you would like to discuss over the phone, Customer Service phone lines are open between 1:30pm and 3:30pm. Call them on 0161 339 4982 and choose option 1.


If you would like to place a new order, or have a technical product enquiry, please contact our Sales team using sales@trulypvc.com.

Customer Service
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