Delivery & Payment

Delivery

We aim to keep your delivery costs as low as possible, and typically charge only one delivery fee, regardless of the number of items in your shopping basket, with the charge based on the largest item, and the delivery location. However, our diverse product range sometimes requires specialist handling, or more than one courier to deliver your order.

Outside of the Collection service, we offer Courier, Oversize, and Special delivery. Courier delivery is normally received next business day, oversize is typically 48hrs, and special delivery is highly product specific, often 3 to 5 days. Accurate delivery charges are shown when viewing your basket prior to checkout.

Courier Delivery

 Large Letter, Packet, Parcel XSParcel SParcel MS, Parcel MParcel MMParcel MLParcel L
Courier1 £4.00 £7.00 £7.00 £7.00 £14.00 £22.00
Courier (Aerosol/Liquid)1 £4.00 £7.00 £7.00 £7.00 - -
Courier (Islands)2 £5.00 £5.00 £15.00 - - -
Courier (Northern Ireland)2 £5.00 £5.00 £15.00 - - -
Courier (Remote)3 £5.00 £5.00 £15.00 £15.00 £15.00 -

1 Weight surcharges may apply for orders over 27Kg.
2 Weight limit of 20Kg.
3 Weight limit of 27Kg.

Small and Heavy

 Up to 40KgUp to 60KgEach 20Kg Thereafter
Courier (Heavy) £18.00 £22.00 £5.00

* Excludes Parcel XL and Parcel XXL items.

Oversize Delivery

 Zone 1Zone 2Zone 3Zone 4Zone 5
Courier XL £22.00 £27.00 £32.00 £39.00 £57.00
Courier XXL £45.00 £50.00 £55.00 £62.00 £71.00

Special Delivery

Normally carried out by manufacturer. Baskets containing Special Delivery items, and oversize courier items, may also incur a surcharge. Speed and cost varies, and will be shown before checkout.

Collection

Normally free of charge. Some non-stock items may incur a delivery charge to us from the manufacturer. This is rare, and will be shown before checkout.

Notes:

  1. Small packages over 2Kg in weight, will incur a minimum £7 delivery charge.
  2. Courier delivery of stock items is a next day service, except larger items (Parcel L and XL), which can take an extra day in transit.
  3. Schedule refers to business days, which is Monday-Friday for Courier and Special Delivery.
  4. Bespoke, cut-to-size and items over 3m may be subject to slightly longer delivery times, as may the delivery to remote areas such as Highlands & Islands. If delivery schedule is critical, feel free to contact for confirmation.

Payment

We offer payment processing of Credit and Debit Cards through secure integration with SagePay payment gateway and PayPal.

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